1220 Azalea Rd, Mobile, AL, USA
Frequently Asked Questions
Please reach us at balanceandrehab@gmail.com if you cannot find an answer to your question.
Yes. We are in-network with many major insurance plans. Coverage varies by plan, so we encourage patients to contact our office to verify benefits before starting care.
We offer self-pay options for patients without insurance or those who prefer to pay out of pocket. Please contact our office for current self-pay rates.
In Alabama, many patients can begin physical therapy without a physician referral due to direct access laws. Some insurance plans still require a referral for coverage, so we recommend checking with your insurance provider or contacting our office—we’re happy to help.
ALABAMA DIRECT ACCESS LAW:
- You do not need a physician referral to start physical therapy for most non-work-related injuries or conditions if the therapist meets certain qualifications.
- Without a referral, treatment can continue for up to 30 calendar days or 11 visits, whichever comes first. If more care is needed beyond these limits, a referral or continued care plan is required.
- Patients paying cash (self-pay) can access physical therapy without any restrictions under the direct access law.
We treat patients across the lifespan for a wide variety of conditions, including:
- Neck, back, shoulder, hip, knee, and ankle pain
- Post-surgical rehabilitation
- Balance and dizziness disorders (vertigo/BPPV, dizziness, vestibular disorders)
- Sports and overuse injuries (tendonitis, golfers/tennis elbow, shin splints, etc)
- Chronic pain
- Arthritis and age-related mobility issues
- Fall prevention and balance training
- Pelvic health physical therapy (incontinence, pelvic pain, prolapse, postpartum recovery, etc)
- Neurological disorders (Parkinson's, stroke, neuropathy, balance disorders)
Your first visit includes a one-on-one evaluation with a licensed physical therapist. We’ll review your history, discuss your goals, assess movement and strength, and create a customized treatment plan. You’ll leave with a clear plan and next steps.
- Initial evaluations - typically 60 minutes
- Follow-up visits - typically 45–60 minutes, depending on your plan of care
The number of visits depends on your condition, goals, and response to treatment. Your therapist will discuss an estimated plan of care and adjust it as you progress.
Wear comfortable clothing that allows you to move easily. Athletic wear is ideal. Depending on the area being treated, shorts or tank tops may be recommended.
We require at least 24 hours’ notice for cancellations or rescheduling. Appointments cancelled within 24 hours or no-shows may be subject to a $50 fee.
You can call our office, request an appointment through our website, or stop by the clinic. Our team is happy to help you get started.
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